10 year warranty



Your exclusive advantages

For the Hei-PLATE Mix series*

By registering (within the first year after purchase), you receive the following additional first call service beyond purchase.

No costs for spare parts

Prioritized repair in case of service

Free software updates (when available)

Sustainability Trade-In Program: We make it easy for you to recycle your device after 10 years. Save money on the purchase of a new one.

If you have any questions, please do not hesitate to contact us.

*Eligible devices include: Hei-PLATE Mix 20 l, Hei-PLATE Mix 'n' Heat Core, Hei-PLATE Mix 'n' Heat Core+, Hei-PLATE Mix 'n' Heat Expert, Hei-PLATE Mix 'n' Heat Ultimate